An Objective Review of SurePayroll Payroll Services

An Objective Review of SurePayroll Payroll Services

As a small business owner, you know how critical it is to find reliable, affordable solutions to handle essential operations. One of the most important is payroll. Paying your employees accurately and on time is non-negotiable. However, for many entrepreneurs, payroll administration is frustrating and time-consuming. Outsourcing to a third-party provider can be an appealing option. If you’re considering a payroll service, you’ll want an objective evaluation of the leading contenders. In this review, we take an in-depth look at SurePayroll, a popular payroll company that serves over 100,000 small businesses. We examine their services, features, pricing, and more to determine if they should make your shortlist. By the end, you’ll have the insights you need to decide if SurePayroll could be the right payroll partner for your company.


SurePayroll - Review 2023 - PCMag UK

Overview of SurePayroll Payroll Services

Overview of SurePayroll Payroll Services

SurePayroll is a reputable payroll processing company that provides payroll services for small businesses with 1 to 100 employees. They offer an easy-to-use payroll platform to calculate paychecks, pay taxes, and file tax forms.

As a small business owner, handling payroll yourself can be complicated and time-consuming. SurePayroll aims to simplify your payroll responsibilities by providing the following services:

  1. Payroll processing: SurePayroll calculates accurate paychecks every pay period based on the information you provide for each employee like hours worked, bonuses, commissions, etc. They also handle year-end tax forms like W-2s and 1099s.
  2. Tax filings: SurePayroll files and pays all required federal, state, and local payroll taxes on your behalf, including income taxes, Social Security, Medicare, and unemployment insurance. They stay up-to-date with changing tax laws and rates to ensure compliance.
  3. Direct deposit: SurePayroll offers the option for your employees to have their paychecks deposited directly into their bank accounts. This provides convenience for your employees and saves you the effort of distributing physical paychecks.
  4. Reporting and compliance: SurePayroll provides reports and dashboards that give you insights into your payroll data and help ensure you remain compliant with regulations. Their platform is encrypted and PCI-compliant to keep employee data secure.

In summary, SurePayroll aims to provide small business owners an easy, affordable way to handle one of their most important business functions: paying their employees accurately and on time. By outsourcing payroll to SurePayroll, you can focus on growing your business.


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SurePayroll Pricing and Plans

SurePayroll offers three simple plans for small businesses to choose from based on your needs and budget.

The Basic Plan

The Basic Plan starts at $19.99 per month and is ideal for businesses with up to 5 employees. It includes:

  • Direct deposit for employees
  • Online access to pay stubs
  • Year-end W-2 and 1099 tax forms
  • Free live support

This affordable plan provides the essentials to get your payroll done easily without extra fees.

The Select Plan

The Select Plan is $39.99 per month and suited for growing businesses with up to 25 employees. In addition to the Basic Plan features, it offers:

  1. Integrated time and attendance to accurately track employee hours
  2. HR support to help you manage your team
  3. Access to employee self-service portal
  4. Workers compensation and general liability insurance assistance

This mid-range plan delivers valuable tools and resources for managing your expanding workforce.

The Premium Plan

The Premium Plan costs $59.99 per month and is designed for established businesses with over 25 employees. It includes all the features of the Select Plan plus:

  • Employee benefits administration to handle health insurance, retirement plans, and other benefits
  • Advanced reporting for data-driven insights
  • Certified payroll reporting to fulfill government contract requirements
  • HR consulting helpline for strategic support

The Premium Plan provides robust capabilities for maximizing productivity and ensuring full legal compliance as your business continues to grow.

In summary, SurePayroll offers trusted and affordable payroll solutions for small businesses of every size. Compare the details of each plan to determine the best option for your unique needs. With flexible, straightforward pricing and support, SurePayroll aims to make payroll—and building your business—as simple as possible.


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SurePayroll Features and Capabilities

Features and Capabilities

As a payroll service tailored to small businesses, SurePayroll offers an array of useful features to streamline your payroll processes.

SurePayroll allows you to pay employees via direct deposit or printed paychecks. Direct deposit enables your employees to receive funds electronically and access them immediately on payday. For those preferring physical paychecks, SurePayroll will print and mail checks on your behalf. They handle generating accurate pay stubs itemizing details like hours worked, deductions, and earnings for your records and employees.

SurePayroll’s platform provides a simple interface to enter employee information like hours worked and paid time off. Their software automates payroll calculations to determine appropriate deductions and net pay. As laws and tax rates change, SurePayroll updates their system to remain compliant, reducing the risk of errors.

Integrations with popular small business accounting software like QuickBooks, Xero and FreshBooks enable efficient transferring of payroll data to your financial records. SurePayroll also partners with HR platforms like Namely, Zenefits, and Gusto if you want to consolidate more of your people operations.

Additional features include garnishment processing, new hire reporting, and year-end tax documents like W-2 and 1099 forms. Their platform provides reporting and analytics on your payroll expenses and headcount to help make strategic business decisions. Customer service and support are available via phone, email, and chat to answer any questions.

While basic plans are affordable for small businesses, more advanced features and integrations may increase costs. However, for many companies, leveraging a payroll service like SurePayroll leads to saving time, ensuring compliance, and gaining useful insights – which can be very valuable. Overall, SurePayroll aims to provide an easy, affordable, and reliable solution for payroll and tax filing needs.


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Ease of Setup and Use With SurePayroll

Setting up and using SurePayroll for your small business payroll needs is designed to be straightforward. Once you sign up for an account, the setup process will guide you through entering essential information to get your payroll up and running.

Adding Employee Information

After creating your SurePayroll account, the first step is to add details about each of your employees. For each employee, you will need to enter personal information such as name, address, date of birth and Social Security number. You will also need to specify employment details like their pay rate, pay frequency, tax withholdings, and deductions. SurePayroll allows you to enter this information manually or by uploading from a spreadsheet.

Processing Payroll

When it comes time to run payroll, simply log in to your SurePayroll account. The system will automatically calculate each employee’s gross and net pay based on the details you entered during setup. It will also deduct the appropriate federal, state and local taxes as well as any additional deductions you specified. You will have the option to review and approve the payroll before funds are withdrawn from your business bank account. Once approved, SurePayroll will deposit funds directly into your employees’ bank accounts or issue physical paychecks if needed.

Additional Features

SurePayroll offers useful tools and services beyond basic payroll processing. For example, they provide quarterly and annual tax filings as required by the IRS and state tax agencies. They offer direct deposit and paycheck printing services. SurePayroll also provides pay stubs, W-2 and 1099 forms for your employees and contractors. Their platform allows you to track paid time off, expense reimbursements, and other variables that could impact payroll. Customer service and support are available to help you with any questions you may have about using the system.

In summary, SurePayroll aims to simplify payroll for small business owners by automating and managing many of the necessary tasks. The straightforward setup and intuitive interface allow you to run payroll efficiently while ensuring compliance with all tax regulations. By handling the details, SurePayroll gives you more time to focus on running your business.

SurePayroll Mobile App

SurePayroll offers a mobile app to help you stay on top of your payroll tasks from anywhere. The SurePayroll mobile app provides an easy way for you to access employee information, process payroll, and view reports on the go.

Access Employee Information

You can view employee profiles, including contact information, pay rates, withholdings, and more. Make updates to employee records as needed, such as adjusting addresses, tax withholdings, or pay rates. The mobile app syncs with your SurePayroll account so any changes made will be reflected immediately.

Process Payroll

Run payroll, review employee timecards, and approve hours worked directly from your mobile device. Once payroll is processed, you’ll receive notifications to review and approve the payroll summary before funds are transferred to your employees. This allows you to complete essential payroll duties even when you’re away from the office.

Review Reports

The reporting features from your SurePayroll account are available on the mobile app as well. View payroll summaries, tax reports, and productivity reports to monitor key metrics related to your business finances and workforce on the go.

Added Security

SurePayroll employs stringent security standards to help ensure your data remains private and protected. The mobile app requires a login and uses two-factor authentication to verify your identity before granting access. All data is encrypted during transfer and storage for an added layer of security.

The SurePayroll mobile app provides a convenient way for busy owners and managers to complete essential payroll and HR tasks no matter where you are. With an intuitive interface and robust features, you’ll have the flexibility and efficiency to manage your payroll responsibilities at any time from your mobile device. Overall, the mobile app is an extremely useful addition to the many services offered through SurePayroll.


SurePayroll for Employers on the App Store

SurePayroll Payroll Tax Services

SurePayroll offers comprehensive payroll tax services to ensure your business remains compliant. They handle all federal, state, and local payroll tax filings and payments on your behalf.

Federal Payroll Taxes

SurePayroll calculates, deducts, and remits federal income tax withholding, Social Security tax, and Medicare tax for your employees based on the information in their W-4 and W-2 forms. They will file quarterly 941 tax returns and W-2 forms annually on your behalf to report wages and withholdings. SurePayroll also handles year-end filing of W-2 and W-3 forms.

State and Local Payroll Taxes

In addition to federal taxes, SurePayroll manages all state and local income tax withholding, unemployment taxes, and other payroll taxes for your business. They stay up-to-date with the varying tax rates and deduction amounts for each state and locality. SurePayroll remits payments and files the necessary returns, such as quarterly state unemployment tax returns.

Tax Notices and Amendments

In the event tax notices or letters are issued, SurePayroll will work directly with the taxing authority on your behalf to respond and resolve any issues. They also handle amending returns when needed to correct errors or omissions. SurePayroll provides full audit support in case of an IRS or state tax audit. Their tax professionals have extensive experience helping clients through the audit process.

Year-End Tax Forms

SurePayroll provides all necessary year-end tax forms, including W-2, W-3, 1099 and 1096 forms. They mail the forms directly to your employees and contractors on your behalf by the January 31st deadline. Copies are also provided to you for your records. SurePayroll files 1099 and 1096 forms with the IRS prior to the February 28th due date.

In summary, SurePayroll provides comprehensive payroll tax services to handle all aspects of federal, state, and local tax compliance for your small business. They aim to reduce the burden of payroll taxes so you can focus on running your business. Relying on their expertise and experience can help ensure your payroll taxes are done right.


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SurePayroll Customer Support

SurePayroll offers responsive customer support to ensure your payroll processing goes smoothly. As a small business, having prompt and accurate responses to your questions is essential. ### Customer Service Options

SurePayroll provides customer support through several channels:

  • Phone support: SurePayroll customer service representatives are available to assist you via phone Monday through Friday, 7 AM to 7 PM Central Time. Wait times to speak with a representative are typically very short.
  • Email support: You can email SurePayroll customer support 24 hours a day, 7 days a week. Representatives aim to respond to all emails within one business day. Email support is ideal for non-urgent questions or issues.
  • Live chat: For quick questions, you can start a live chat with a SurePayroll support rep directly through their website during the same hours as phone support. Chat sessions are usually connected within a couple of minutes.
  • help Site: SurePayroll maintains an extensive help site with articles and resources to guide you through all aspects of using their services. The help site is available 24/7 and contains answers to common questions about payroll processing, tax filing, reporting, and more.

Knowledgeable Representatives

SurePayroll customer support representatives go through intensive training to become experts in payroll and tax compliance. They can walk you through complex topics like garnishments, employee benefits, and year-end tax reporting. Representatives are also very familiar with the SurePayroll software and can help troubleshoot any issues you encounter.

Overall, the customer support options, short wait times, extended hours, and expertise of the representatives make SurePayroll’s customer service a standout. As a small business owner, you’ll appreciate the peace of mind that comes from knowing help is just a phone call, email or chat away whenever you have questions about your payroll. SurePayroll aims to provide the high-quality, personalized support you need to keep your payroll running smoothly.


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FAQ: Answering Common Questions About SurePayroll

As a small business owner, you likely have many questions about SurePayroll and whether it’s the right payroll service for your company. Here we address some of the most frequently asked questions to help you make an informed decision.

How much does SurePayroll cost?

SurePayroll offers three main plans: Basic, Plus, and Pro. Pricing ranges from $29.99 to $159.99 per month plus $4 to $10 per employee per month. The specific cost will depend on the features and number of employees in your plan. SurePayroll does not charge any additional fees for tax filing, W-2s, 1099s, or year-end reporting.

Can I run payroll myself or do I need an accountant?

With SurePayroll, you can easily run payroll yourself without an accountant. Their software is designed to be simple and intuitive for business owners and managers to use. However, SurePayroll does offer full-service payroll options if you prefer to have them handle everything for you.

How does SurePayroll calculate taxes?

SurePayroll automatically calculates all necessary payroll taxes for you including federal, state, and local income taxes as well as Social Security and Medicare taxes. Their tax calculation engine uses up-to-date rates and thresholds to determine the correct amounts to withhold and deposit for each pay period. SurePayroll also files all quarterly and annual payroll tax returns on your behalf.

Does SurePayroll offer direct deposit and paycards?

Yes, SurePayroll offers both direct deposit and paycards to pay your employees. With direct deposit, your employees’ pay is deposited directly into their bank accounts on payday. Paycards provide employees with a prepaid card to access their wages if they do not have a bank account. Both options provide convenient access to pay for your employees.

Can I get customer support help if I have questions?

SurePayroll provides customer support for all plans via phone, email, and chat. Support is available Monday through Friday 8 am to 8 pm ET and Saturdays 9 am to 1 pm ET. The support team can help you with any questions you have about running payroll, filing taxes, using the SurePayroll software, and more.


How to Set Up Payroll for Small Business


As you can see, SurePayroll is a solid choice for any small business looking to outsource their payroll processing. With competitive pricing, a user-friendly platform, and excellent customer service, SurePayroll takes the hassle out of payroll so you can focus on growing your business. Their full-service offering ensures your payroll is handled accurately and on time, every time. While no service is perfect, SurePayroll comes close with a proven track record of success and thousands of satisfied customers. If you want to reduce the burden of payroll administration and ensure compliance with the latest regulations, SurePayroll is a reliable and affordable partner you can trust. Make the smart choice and let the experts at SurePayroll handle your payroll needs so you can get back to doing what you do best leading your business into the future.

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